I can remember watching Michael Jordan growing up as a kid and being in total awe of what he was able to do on the court. As an aspiring basketball player, I wanted to be able to do the same moves he did, shoot the same shots he did, etc. Sure, I could practice those things, but reality is pretty stone cold. I wasn’t going to be able to jump from the free throw line and throw down a dunk any time soon (or ever). However, there was one thing Michael Jordan did better than anyone else, that I could try and understand. He made everyone else around him better.
I’m convinced that a big part of being a great leader in the business world looks really similar to what made Michael Jordan so great. Being a leader means creating an environment that takes all of the attention off of you and on to the team. It means helping people reach their full potential and feel comfortable being their true self. It starts with investing in others and getting commitment to the vision of what started it all in the first place.
Alright, alright, enough of the feel-good phrases, what does that look like practically?
Meet Lawrence Sheffield of Magic City Woodworks. Our two-hour conversation about his business felt a lot more like a conversation between two best friends that hadn’t talked in a while. He’s got a slow, simple draw that quickly puts you at ease, but more importantly, a true genuine interest in you as a person. He’s building one of the more successful business minded non-profits I’ve witnessed, but you’d never know it if you talked to him. He’s been featured in Southern Living, been recognized for his work by Plywood People, and recently called Chip Gaines to talk about helping move the mission forward. However, none of what he is doing is about any of the recognition or accolades. For Lawrence, it all starts with investing in people. It’s the reason why everyone who knows him can’t help but want to get involved in his vision to change the lives of men who have fallen on hard times.
How and why did you start Magic City Woodworks?
I started Magic City Woodworks through taking a bunch of small steps. The idea really took place in 2012 but actually got it going and took steps in 2013. During the idea phase, I spent about one year sitting in coffee shops Googling around to see if I could join someone else doing this kind of work. I found that the vision I had didn’t match up with what was out there. It took a year to muster up the resources and the courage to hire the first guy. The idea phase then turned into moving into a 400 square foot shop and working our way slowly from there. It’s really been a series of plateaus that we have ridden out for a while and have kept calling in more and more people to help.
As to why it got started, I don’t know of another way to say it, but it was a calling. I am very passionate about creating opportunities for idle young men in Birmingham. Vocation is a powerful tool to tell a bigger story about people’s lives and a space to learn more about who you are and how you can impact the world around you. Magic City started as a way to invite new friends to a company and woodworking is the medium I decided to use to do that.
How did you identify that medium? Did something spark the idea or was it just something you had experience with?
I was an entrepreneur growing up. I had a little Lawn Care business as a kid and I used to wash cars. Before I started Magic City, I was a fireman but I had a little side job working with wood. I had all of the tools and understanding and I was making a little money here and there. I actually got saved during my time working as a fireman. During that time, I realized I couldn’t invite guys to come work at a fire station, unfortunately, but I could invite them to come back to a woodshop. It just seemed like a natural step.
So, did you completely start doing this by yourself or were other people involved early on?
Yeah other people were involved. I’m a big fan of asking for help. I probably didn’t ask for help as much as I should have. There was a group of very special people that helped get the organization off the ground. One of my lieutenants actually gave me space to work out of in his one car garage.
Looking at where you are now, has it lived up to your expectations?
It has surpassed my expectations. I wrote a five-year plan in 2014, and it’s really fun to see what God has done with everything. We have a lot going on. I’m actually figuring out ways to slow our growth in a healthy way so that we can focus on the main mission. I want to be able to really stay true to what we are supposed to be.
Slow growth in the sense of not taking on as many people through the program?
Yeah, we of course want to hire more but it doesn’t necessarily make sense at our location. I was asked a question last night about what it would look like with 40 apprentices. It’s not that that’s not where we are going, but we’re not trying to be a mile wide and an inch deep. I’d rather be a quarter of a mile wide and a mile deep. We’re trying to scale up to 20 apprentices at our current location and do it really well.
The way I look at it is like this: I like regions field a lot, you know the Barons? The stadium is beautiful and it’s been built in a way that they aren’t adding seats every week or trying to figure out how to jam more people in there. They’re just trying to figure out how to do it really well with what they have been given and what they have. We talk a lot about what things look like to do what we are doing with excellence.
What has made starting Magic City Woodworks more difficult than you expected?
I worked full-time as a fireman for the first four years. Some nights at the fire station were longer than others. It was a lot of lack of sleep. I also got married in that time frame as well. Here I was, growing as an entrepreneur and growing as a leader and people were depending on me, but I was trying to do everything and so that made it really hard. It felt normal at the time but those that were closest to me told me that I was starting to burn out and couldn’t keep doing both. Looking back now, I didn’t realize how much I lacked margin.
What does a typical day look like for you?
Wake up and go to the gym at 5:30 which gets me to the shop about 6:30. I get some quiet time before anyone else gets there. It’s good for me to get there early and reflect. Our first meeting is at 7:40. That involves leaders across the organization talking about the day and the goals that we want to hit by the end of the day. By 8 am I’m meeting with team members to brief each other on where they are. Then we stretch as an organization. We will literally go out there and stretch before we get started.
I used to work in the shop every day, but now I meet with a lot of folks inside and outside of the organization in the morning. At lunch we all like to come together and do a family-style lunch. A lot of times we do a lunch and learn where we have different folks come in and speak. At 1:00 we do a team huddle up. Everybody puts their hands in will say something like “let’s get it on three.” The guys love that and it’s a good rhythm for us. We work until 3:00 and then we play basketball. We play every day. From 3:15 to 5:00 I turn into a backstop and try and handle anything that is slipping through the cracks. I’m usually out of the door by 5:30 and going home to eat dinner with my wife.
How much of your budget is from donations and how much is from the stuff you are actually selling?
So right now, we are covering about 86% of our budget through our sales right now, which doesn’t include capital campaigns.
Wow, that’s awesome. What’s the make-up of customers for you?
We do a lot of contract work with companies that are doing remodels right now. We’re working for a large construction firm helping them put new tables in their Atlanta office. We also have relationships with a few restaurant chains that are growing like crazy. Some reoccurring customers as well as one-time things for different companies. We just did a bunch of company gifts for a major league baseball team which was a lot of fun. We also work with families that want pieces in their homes.
I should have asked this earlier, how many guys have come through the apprenticeship and have moved on to go work somewhere else?
We have had about 25 apprentices come through and fully commit. We do 6 to 24-month apprenticeships so that looks different for a lot of people. When someone has been there over 2 months we have about an 80-85% graduation rate. Once they get out, we’ve had 100% job placement. That success rate is really due to the apprentices because they’re ready to go find a new job.
They go to work in a lot of different spaces. We’ve had apprentices that have gone on to write code. We’ve got a former apprentice that works at a very large bank here in Birmingham. We’ve got guys that work in cabinet shops and one that started a painting company. There are some really neat dreams that the apprentices are dreaming up and actually going for, once they graduate.
What has been the most rewarding aspect of starting and running Magic City Woodworks?
When I look up and I see a full shop of people working together. At our events when I hear stories of how people enjoy being a part of Magic City Woodworks. When I get to zoom out and see the bigger picture, that’s when it becomes most rewarding. When I get to see that this is actually a thing now and people work here for a living and the culture is constantly getting better.
What do you think is the biggest misconception about non-profits?
That you can’t make much money. I didn’t understand that when I first started. I was very confused about that and I think that’s a big misconception. A lot of nonprofits don’t have the ability to make money and there’s nothing wrong with that. It’s a lot different if you’re doing vocational training. We’re a social impact company producing a product.
The other misconception is that you have to suffer as a non-profit. For instance, the misconception that people shouldn’t have benefits or should be sacrificing income. We want to pay people competitively based on their talent, you know, and we want to hire the best people we can because it ultimately that will serve the mission better.
Who/what have been the inspirations in your life that have helped get you to where you are today?
My faith and definitely my wife. She has encouraged me lot to help me get to where I am today. I’ve also got a handful of mentors that have walked beside me and really helped guide this path.
Sounds like based on your experience working at the fire station that there were probably some guys there that were pretty inspirational.
Yeah for sure. The fire station shaped who I am in a major way. I was in 19-year-old kid when I started. I was always the young punk, you know. I worked around older guys that I looked up to a lot. At the age of 20 I lost my dad, and at that point in my career, I owe those guys a lot of credit. They taught me how to buy a house, they taught me a lot about manhood.
Where do you see this thing headed? What is a dream scenario for you?
We just released our newest product that I think is the future of Magic City. It’s called the Impact Kit. I see us having a huge opportunity to become 100% sustained through them. An Impact Kit is something we are building that kids can put together with a mentor or a parent. We make them from pine trees that were otherwise going to go to the landfill. We plan on releasing two new ones every year.
One of the cool things about it is our donor dollars are really being put to work through them. When people give to Magic City they’re actually going to receive double Impact because donations will allow us to make kits which will be sent to different nonprofit partners at no cost to the nonprofit. We will see this spread all around the country. We actually launched the night of Plywood Presents and sold 1,700 of these things in one night. I think we will make about forty thousand of those things next year.
Outside of that, the future of Magic City Woodworks looks like having 20 apprentices that are going to be cycling through. At this number, we will be able to work with a good number of apprentices without being a mile wide and an inch deep. We will also be running our lumber yard wide open next year. Last thing I see happening, is starting another organization to help answer long-term employment opportunities for graduating apprentices.
Outside of growing the Impact Kits, what does the next year look like for you? Any major challenges you are looking forwarding to tackling?
We’ve got to focus on building the team and make sure that people are good and are in the right seat. I think we have the right people on the bus, but now it becomes really making sure they are in the right place within the organization.
Any advice on figuring that out?
There’s this scary question. It’s just asking people “Are you happy?” I try to spend time with our full-time employees and ask them if they are happy doing what they are doing. That opens up a dialogue that might result in them coming to the realization that they had rose-colored glasses looking at this responsibility early on, or maybe they changed a little bit as a person and are ready for the next thing. It creates conversations. We have kind of an unwritten policy that says you need to be able to answer the question, “where are you right now?” across the board.
As in, “Where are you with your work?”
As in, “Are you feeling full right now? Are you feeling like you are in the middle of the mission or on the sidelines?” “Are you burned out?” It’s a really important question that we should ask ourselves. If you get a sickness in the family, knowing that is important when you are as close as a team as we are. It keeps people first and keeping people first is the best thing we can do.
Have you ever had to let anybody go?
Yes. I’ve had to let multiple people go.
What was that like? The way you describe your culture and how you relate to everybody makes me think that would be really difficult.
It’s the hardest thing I’ve had to do professionally, but in some cases, it’s been the best thing that could happen. The people that have been let go have completely owned up to it and we left on good terms. That’s not saying it wasn’t hard.
In one case there was an employee that had an amazing startup idea and it was obvious he wasn’t taking a step towards that if he was going to stick around. It wasn’t really like a letting go situation, but more like a “hey, why are you still here?”. He needed to go through that and now it’s working out pretty well. At the time, it was hard to have that conversation though.
What’s one thing you are you really into right now? (can be anything)
Culture. I think about our culture and I think about other companies’ cultures constantly. Andy Stanley says culture is defined as the personality of an organization. Everywhere I go, I think about it all the time. With every restaurant I walk into, any company I experience, it’s all I think about.
Are there any any resources you can recommend to others that have taught you a lot about culture?
Walk in to Chick-fil-A and tell me how you feel. Getting out there and asking the question “would I want to work here?” is a really powerful question. If you don’t want to work there based on how you feel when you’re there as a customer, imagine how the employee feels?
There’s some great podcasts out there I listen to. I love How I Built This. There’s a great episode on Masters of Scale about Netflix’s culture. Their leaders are more thermostats rather than thermometers. They are setting the tone and it gets carried out through the organization.
Ideal weekend in Birmingham?
Friday, I’m trying to rally my pregnant wife to go hang out with friends because she’s super tired from in her second trimester. We have a great group of people that we do life with here in town. So, we’ll go to a new restaurant or go over to someone’s house.
Saturday, trying to find somewhere to do something fun. We knock out a lot of chores on Saturday as well. Sunday, we pull the plug. We go to church at 4:30 in the afternoon, which gives us Sunday mornings. John Tyson gave a really good talk on the Sabbath that changed my perspective. He says the rhythm of the Sabbath is cease, rest, embrace, and feast. With that in mind, we make sure to not work, and really try to relax. Sunday night, we listen to cheesy old country songs, cook something good and get in bed at an unreasonably early hour. So that’s our weekend.
If someone should learn anything from your experience starting and running Magic City Woodworks, what should they know?
You can’t do it alone. You can’t wait for it to be perfect. It’s a marathon not a sprint. it’s not all about scale it’s about the people. I struggle with that word a lot. I like scale, but I don’t think we should just scale to scale. I think that’s what I’ve learned a lot about Magic City. You should know that it’s going to be really stinking hard and there’s going to be days where you’re not sure what you’re doing. You’re going to say things you don’t want to say and you need to be prepared to be humbled and you need to be prepared for a lot of work.
What advice would you give to someone that has similar passions for helping others, but doesn’t know where to start or how to find an outlet for that?
Have a 30,000 foot view but also have a 10,000, a 5,000 and a street level view of what you’re doing. The 30,000 foot view is going to affect the future. The 10,000 view is going to affect the next few months, and then you work all the way down. The street level view is what can you do right now to take that next step.
A buddy of mine during the hardest part of your Magic City Woodworks looked at me and gave me some advice that I’ll never forget. He said, “yard by yard is where it gets hard, take it inch by inch, it’s a cinch.” He has no idea what he was telling me because he said it to me in passing when I made a generic comment about feeling overwhelmed but it has been very accurate.
When you are leading a team, trying to take it yard by yard is not how a team moves together. A team moves together at a much slower pace, but it’s actually rapid growth because you have unity towards a goal. But if you’re sprinting ahead too far, you’re leaving everybody else behind and it causes nothing but frustration
For more information on Magic City Woodworks, visit their website at http://www.magiccitywoodworks.org/
Or watch his pitch at Plywood Presents here: https://www.youtube.com/watch?v=81VAQgw0Dkk
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